© Purdy Smith Ltd 2017-2021
WEBSITE TERMS AND CONDITIONS
The website at www.purdysmith.com (“our site”) is owned and operated by the law firm Purdy Smith Limited. These terms and conditions set out the rules for using our site.
By using our site, you confirm that you accept these terms and conditions, and our Privacy and Cookies Policy, and that you agree to comply with them. If you do not agree to this, you must not use our site.
Please note that if you are an existing client of Purdy Smith Limited, or if you become a new client of the firm, our services are subject to separate terms and conditions. These will typically be provided to you in the form of an engagement letter.
We recommend that you print a copy of these terms for future reference.
Purdy Smith is a limited company registered in England and Wales under company number 10511563. We have our registered office at 14 Gray’s Inn Road, London, WC1X 8HN, which is also our main trading address. A list of the firm’s directors is available for inspection at our registered office.
We are authorised and regulated by the Solicitors Regulation Authority (SRA number 637725). The Solicitors Regulation Authority’s rules and regulations can be found at the following link: http://www.sra.org.uk/solicitors/handbook/welcome.page.
We maintain professional indemnity insurance in accordance with the requirements of the Solicitor’s Regulation Authority. Our insurer is Travelers Insurance Company Limited of Exchequer Court, 33 St Mary Axe, London, EC3A 8AG. The territorial coverage of our insurance is worldwide.
To contact us, please use the contact details or form provided on our Contact Us page.
CONTENT ON OUR SITE
The content on our site is provided for general information only. It is not intended to amount to legal advice or any other type of advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Articles and other publications provided via our site are only current as at their date of publication and do not necessarily reflect the state of the law or relevant regulation as it now stands. Whilst we endeavour to ensure that content is accurate as at the date of publication, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print, download and temporarily store any page(s) from our site and any publications downloadable from it for your own personal use. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any images, video or audio content or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our site in breach of these terms and conditions, your right to use our site will immediately cease and you must, at our option, return or destroy any copies of the materials you have made.
LINKS TO OTHER WEBSITES
Any links provided on our site to other websites and resources provided by third parties are for information only. The provision of links should not be interpreted as approval by us of such sites and resources or the information you may obtain from them. We have no control over their content.
LINKING TO OUR SITE
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.
If you wish to link to or make any use of content on our site other than that set out above, please contact firstname.lastname@example.org.
VIRUSES, HACKING, ETC.
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access our site and should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
OUR LIABILITY TO YOU
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
Subject to the preceding paragraph, we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with (a) use of, or inability to use, our site; or (b) use of or reliance on any content displayed on our site.
We hereby exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it to the maximum extent permitted by applicable law.
FEEDBACK AND COMPLAINTS
Client satisfaction is among our key objectives and feedback from clients is very helpful to us. If you would like to comment on any aspect of our service, including how we can improve it, then please contact the lawyer responsible for the relevant matter or our CEO, Mark Smith.
If you have any concerns or complaints about our service then please raise them as soon as possible with the lawyer responsible for the relevant matter, who will respond to your concerns as soon as possible. If you are not satisfied with the way that person has dealt with your complaint, please raise the matter with our CEO, Mark Smith.
If you are not satisfied with our handling of a complaint and meet the relevant eligibility criteria then you can ask the Legal Ombudsman to consider the complaint (see www.legalombudsman.org.uk). Note that most businesses will not meet the eligibility criteria. Ordinarily you will need to refer your complaint to the Legal Ombudsman within either six (6) years of the problem arising or three (3) years from when you found out about it, and within six (6) months of receiving our final response to your complaint. The Legal Ombudsman can be contacted by post at PO Box 6806, Wolverhampton, WV1 9WJ, UK, by telephone at 0300 555 0333 or by e-mail at email@example.com.
In the event that you are unhappy with one of our invoices please contact the lawyer responsible for the relevant matter in the first instance and they will endeavour to resolve any issues. You also have the right to object to any of our invoices and to apply for the invoice to be assessed under Part III of the Solicitors Act 1974. Note that there are strict time limits that apply to this process and the Legal Ombudsman may not consider a complaint about the invoice if you apply to court for such an assessment.
The Solicitors Regulation Authority can help if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. Visit their webpage at www.sra.org.uk/consumers/problems/report-solicitor to see how you can raise your concerns.
CHANGES TO OUR SITE
We aim to update our site regularly and may change the content at any time. We also reserve the right to suspend access to our site, withdraw the site or parts of it or close it indefinitely at any time.
CHANGES TO THESE TERMS
We may change these terms and conditions at any time and without notice by updating this page. If you continue to access and use our site, we will consider that you have accepted any changes.
SEVERANCE AND WAIVER
A waiver of any right or remedy under these terms and conditions is only effective if given in writing and shall not be deemed a waiver of any subsequent breach or default. A delay or failure to exercise, or the single or partial exercise of, any right or remedy shall not (a) waive that or any other right or remedy; nor (b) prevent or restrict the further exercise of that or any other right or remedy.
If any provision or part-provision of these terms and conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of these terms and conditions.
CHOICE OF LAW AND JURISDICTION
These terms and conditions and our Privacy and Cookies Policy and any dispute or claim arising out of or in connection with them or their subject matter or formation, including non-contractual disputes or claims, shall be governed by and construed in accordance with the laws of England.
We both agree to the exclusive jurisdiction of the courts of England and Wales in relation to any such disputes or claims, or any other dispute or claim arising from, or related to, a visit to our site, except that we retain the right to bring proceedings against you for breach of these terms and conditions in your country of residence or any other relevant country.